Privacy Policy and Data Protection

The website www.lightmobie.pt respects the privacy of all visitors and users of the website and undertakes to protect personal information should the visitor/user decide to share it. Some sections and/or functionalities of this website can be accessed without disclosing any personal information on the part of the visitor.
However, when it is necessary to collect personal information to provide services or when each visitor decides to provide some of their personal data, the use of that information and data will be carried out in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016) in order to ensure the confidentiality and security of the personal data provided.

The organisation responsible for collecting and processing personal data is Lightmobie, Lda, hereinafter referred to as Lightmobie.

Within the scope of customer data management, the personal data collected will only be transmitted to Lightmobie’s administrative staff, with the sole and exclusive purpose of selling the products commercialised by Lightmobie online, making and executing contact to provide information on any topic requested by the user, the owner of the personal data collected.

The provision of personal data is optional and the right of access, rectification and cancellation of any data provided will always be guaranteed under the terms of the law. This right can be exercised by sending a registered letter to Parque Empresarial do Casarão. Avenida das 2 Rodas, Lote 36A. 3750-041 Aguada de Cima. Portugal or by e-mail to geral@lightmobie.pt.

1. Use of «Personal Data»

1.1 When using this portal, the User must be aware of the following provisions since they are required to provide Lightmobie with certain personal data, which will be referred to as ‘Personal Data’.
1.2 This personal data protection policy applies to all personal information electronically collected and stored by Lightmobie through the various voluntary forms on this website.
1.3 The reserved area is exclusive to the User of the website www.lightmobie.pt to make an online purchase, if desired.
1.4 Personal Data may be the User’s own or that of Third Parties who have authorised the User to use it in some way. The User is solely responsible for obtaining the consent of Third Party Data Subjects who are not their own at the time of submission.
1.5 Lightmobie guarantees to safeguard the right to the protection of all personal data, in accordance with the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), which is voluntarily provided by the Data Subject, User of this portal, and the processing of which is unequivocally authorised by the User, and which is processed by Lightmobie in a confidential and exclusive manner, in accordance with the national and Community legislation in force, through employees or representatives duly authorised for this purpose.
1.6 Lightmobie applies appropriate technical and organisational security measures, consistent with national and international information practices, to protect your personal information. These measures include the portal and online technology that requires administrative, technical, physical and organisational measures to protect personal data from misuse, unauthorised access or disclosure, loss, alteration or destruction.

2. Collection and use of Personal Data and other personal information

2.1 The User provides their Personal Data or other information in various ways, if they wish, and Lightmobie proposes to identify which fields must be filled in, essential for the correct use of the intended functionality. The following data is collected by Lightmobie in order to make the online sale: Name, Email, Date of Birth, Full Address, Telephone Contact and VAT Number.
2.2 The data provided will be used for the execution of the purchase made and for the provision of information, and is intended to be processed by the employees who have these functions, and who are bound by the duty of secrecy and confidentiality.

3. Holder’s consent

3.1. The User and Data Holder authorizes Lightmobie to:
a) Collect additional personal data from public bodies, specialized companies and other private entities, to confirm or complete the collected elements necessary to manage the contractual relationship;
3.2. The data transmitted to Lightmobie is incorporated and processed in a file under its responsibility, with the sole purpose of managing the service requested by the customer, in order to comply with applicable legal requirements.
3.3 The User authorizes the processing of said data and accepts access to it by Lightmobie Employees who carry out any of the activities necessary to execute orders, provide information and promote services.
3.4. The User is free to provide or not the requested information (which does not constitute a legal obligation) and to authorize or not its processing, when submitting a duly completed form.
3.5. The User accepts that by not providing all the requested information, they may not be able to achieve the correct functioning of some present and/or future functionalities on the portal, the completion of the purchase, as well as the effectiveness of subsequent sending, computer processing, consultation or contact.
3.6. The User/Data Subject has the right to withdraw their consent at any time, without compromising, in this case, the lawfulness of the processing carried out based on the consent previously given.

4. Transfer of Personal Data

4.1. The data may be provided to judicial or administrative authorities, as long as it is in compliance with a legal obligation under the responsibility of Lightmobie.
4.2. Lightmobie will not sell its user database to third parties.
4.3. The data, depending on the purpose for which it was collected, may be provided to the following categories of recipients: accounting service providers, IT service providers, service providers such as order delivery.

5. Retention of Personal Data

All Personal Data is maintained by Lightmobie as long as the existing relationships between this Company and the respective Owners remain in force, or for the purpose for which they were collected continues, in order to allow the identification of the Owners until these relationships have definitively ceased.

6. Data Holders’ Rights

6.1. The Data Holder may, at any time, exercise the rights of access, rectification and deletion of their Personal Data, by sending a registered letter to Parque Empresarial do Casarão. Avenida das 2 Rodas, Lot 36A. 3750-041 Aguada de Cima. Portugal or email geral@lightmobie.pt.
6.2. Whenever the User has to provide data from Third Parties, they are obliged to inform them of the information indicated in the previous paragraph and obtain their consent, before transmitting them to Lightmobie.

7. Access to Third Party Personal Data

Access to information about the execution of the purchase and sale contracts entered into assumes that the User has already obtained the clear and express consent of the Holders of this Personal Data.

8. Obligations of entities involved in data processing

8.1 Each of the entities involved in the processing of your data is obliged to comply with applicable legislation on data protection, in particular with regard to the security and confidentiality of its processing.
8.2. Those responsible for processing Personal Data, as well as people who, in the exercise of their functions, have knowledge of them, are obliged to maintain professional secrecy in accordance with the law.

9. Declaration on knowledge of the use of sensitive and non-sensitive data collected and respective consent

9.1. The User, being aware that Lightmobie declares that it will collect and process Personal Data, acknowledges that the information provided is correct and true and that he intends to submit the requested data, which is why he expressly authorizes the use of his data by Lightmobie, exclusively for the purposes and purposes of the form you completed, bearing in mind that:
a) The User authorizes the processing of said data and accepts access to it by Lightmobie Employees who carry out any of the activities necessary to provide the service.
b) The information database software, which stores the data you provide, protects your personal data in accordance with applicable legislation.
c) It may be necessary to retain information provided before revoking your consent for the established purpose.

10. Links to other available websites

When the user of the website www.lightmobie.pt accesses hyperlinks to access Facebook, Instagram, Linkedin or Google, they will only be directed to Lightmobie pages hosted on these servers, with Lightmobie never collecting any type of personal data when access to these hyperlinks.

11. Cookies

11.1. Cookies are small text files that your internet browser stores on your computer/mobile device when you visit a website. This will help the website recognize your device the next time you visit, allowing for more efficient navigation without having to repeatedly enter the same information.
11.2. The cookies used do not collect information that identifies the user. Cookies collect generic information related to your preferences, such as how users arrive and use the website or the area of ​​the country/countries through which they access, etc.
11.3. All browsers allow the user to accept, refuse or delete cookies.
You can find information on how to manage cookies in different browsers at www.allaboutcookies.org/manage-cookies.
11.4. By refusing the use of cookies, you may prevent some internet services from working correctly, which may compromise navigation on this website.
11.5. There are two groups of cookies:
a) Permanent cookies:
These are cookies that are stored in the browser on your computer or mobile device and are used every time you visit our website again. They are generally used to direct navigation to your interests, which allows us to provide a more personalized service.
b) Session cookies:
These are temporary cookies that remain in your browser’s cookie file only while you use the website. The information obtained by these cookies is used to analyze web traffic patterns.
11.6. What type of cookies do we use:
a) Strictly necessary/essential cookies
They allow you to browse the website and use its applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.
b) Analytical Cookies
They are used for the purposes of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
c) Functionality Cookies
They store the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it. For example, cookies prevent you from typing your username every time you log in.
d) Third Party Cookies
These cookies are created from third party services such as Google, Youtube, Facebook and others, they can be used to efficiently monitor services such as advertising.